AC21 Login Assistance

September 22, 2021 Hans Mundahl

If you're having trouble logging into the Event Center to watch online sessions for AC21 please follow these steps.

Step 1 - Ask the person who purchased your pass. The person who purchased your pass set up your account with a username (email address) and password. Please note that your username and password for signing into the AC21 Event Center are not the same as your EMA account information.

If the person who purchased your pass isn't sure what your password was please proceed to the next step.

Step 2 - Reset your password at You can reset your password at by clicking on the 'View Recorded Sessions' button and then 'Don't know your password? Click here to reset it.' You will be prompted to enter your email address and instructions will be sent to you to reset your password. If you don't receive this email please check your Spam or Promotions folders.  The email will come from

If you don't receive the email please proceed to the next step.

Step 3 - Email If you can't reset your password please send us an email and we'll reset your password for you!

Sorry you're having trouble and we look forward to seeing you online soon!

About the Author

Hans Mundahl

Hans Mundahl is the Director of Professional Development at EMA. He has been an educator since 1995 when he first stepped into the classroom as a Fulbright exchange teacher in the former East Germany. Since then Hans has done just about every job possible at an independent school from teacher to administrator. Most recently Hans was the head of school at a K-8 day school in central New Hampshire. Hans’s spare time is usually spent with his family but he is also passionate about the outdoors and protecting the environment.

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